CPAP & BiPAP | Oxygen
Oxygen:
Concentrators | Portability | No Smoking Pledge | Troubleshooting
Troubleshooting:
Changing your tubing and cannula regularly will help alleviate many problems. However, if you are experiencing any issues, please see our troubleshooting section below or call us for assistance.
Power Problems | Return to Top
- Make sure you are using your portable or back-up unit so that you continue to receive oxygen.
- Check to make sure the unit is plugged in.
- If you are using an extension cord, unplug the concentrator from the extension cord and plug it directly into the wall.
- If the unit is still not functioning, plug it into another outlet on the other side of the room or on a different circuit.
- If the outlet is controlled by a light switch, make sure the switch is in the "On" position.
- If none of the above work, push the Reset button and turn the machine on again.
- If the unit is still not functioning, please call the office (716.667.9600).
- If the machine is running and not alarming or making major noise, then something is blocking the flow. Pull off the tubing at the concentrator nipple (Xmas tree) and feel for flow.
- Turn the flow level up and down and see if you feel the flow change. Then put your flow level back to what your physician prescribed.
- Place the cannula in a glass of water and see if it bubbles.
- Walk the length of the oxygen tubing, running your hand along it looking for kinks and holes. Straighten out any kinks you find and put the cannula in a glass of water again to see if it bubbles.
- Make sure the tubing connectors are not broken.
- Change the cannula and put in a glass of water to see if bubbles appear.
- Connect the cannula directly to the concentrator (not using the 25 or 50 foot oxygen tubing).
- If you are still not receiving flow from the unit, please call our office (716.667.9600).
"We have enjoyed working with Chuck for quite a fe years now. He always answers all of our questions. We also enjoy having Roman as our delivery person. He's always polite and willing to help." ~Don, Holland
