What Pro2 is Up2

Deductible Renewals:
With 2014 nearing, we wanted to take this opportunity to address an important insurance issue that a new calendar year always brings. Whether you have an individual or employer-sponsored Health Insurance plan, there are certain things to keep in mind as we close out 2013.

There are many qualifications and limitations regarding what health insurance covers and to what extent. Certain requirements must be satisfied before the insurance company will begin paying benefits. A deductible is a fixed dollar amount the policy holder must pay out-of-pocket for eligible services before the insurance company will make payment on covered medical expenses. [For example, if your policy has a $500.00 deductible, you must pay $500.00 worth of healthcare expenses before your insurance will start paying out.]

For most policies, the medical plan’s deductible is based on a calendar year regardless of when your coverage became effective. All calendar year deductibles will therefore be renewed on January 1, 2014. If you are unsure about your policy, please contact your insurance carrier for more information.

Update Your Information:
We're dedicated to providing the highest quality products, equipment, and services to our customers. In order to do so, we rely not only on our tremendous staff, but also on the very patients that we service. It's extremely important that you keep your account with us updated.

Insurance Policy: It’s always a good idea to keep yourself as informed as possible when it comes to your insurance policy. It’s just as important to keep our office up-to-date on any changes that may take place. Many insurance policies renew, change, or terminate at the end of the year. This could mean changes in your financial responsibility as it relates to our products and services.

Contact Information: The quality of our service also relies on being able to communicate with our customers. Any change in your address or phone number (temporary or permanent) should be reported to our office as soon as possible to avoid potential issues with deliveries, billing, etc.

Payment Information: Please keep our Billing Office notified of any changes in your billing information. This includes billing address changes, new debit/credit card information (new card number, expiration date and/or security code), and new bank information.